Area Service Manager

Job Number:
1106542
Function:
Services - Field Services
Business:
GE Technology Infrastructure - Healthcare
Career Level:
Experienced
Location:
Ikoyi - Lagos, Nigeria

Role Summary/Purpose

Manage assigned customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians, etc). Create an environment to achieve ultimate customer loyalty. Provide leadership in setting and achieving assigned goals in the profitable installation, maintenance and repair of GEHC products and the growth of the service contract base.
Essential Responsibilities

Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development. Drives business results and manages customer relationships within area of responsibility Owns operational processes (PM completion, Overtime management, NCR, FE Tool utilization) Leads and cultivates a culture of GE Values and integrity. Leverage internal relationships to enhance business performance and customer experiences. Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.
Qualifications/Requirements

BA/BS degree At least 5 years of leadership experience in corporate world or military Ability to develop and execute multiple priorities and approaches to meet objectives Exceptional interpersonal skills Willingness to travel 10% within your specified geographic region

Desired Characteristics

MBA Prior field sales or field service experience Proven leadership and ability to orchestrate resources and motivate teams An inclusive leader that builds a connection to the workforce through personal involvement and trustProven ability to influence and drive change through exceptional written and verbal communication skills Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals Ability to develop and execute multiple priorities and approaches to meet objectives Direct customer relationship experience Proven ability to effectively communicate across a distributed workforce.

Method Of Application

Apply For GE Technology Infrastructure - Healthcare

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