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Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its Customers. Customer Account Manager Responsibilities: • Work with the company’s clients to ensure that the clients’ business needs are met on time and in a satisfactory manner. • Analyze the client’s business operations and determining goals and the best way to meet them. • Create bUdgets, forecasts and schedules to make sure that product(s) or project(s) are readily available. • Coordinate workflow between various related departments • Manage existing clients in a manner that grows the business • Work with the sales team to make sure advertising is. doing its job and to organize, plan and develop sales plans • Identify customer businss need and proactively seek opportunities to sell Huawel products to existing/potential customers. • Ensure your performance meets and exceeds your customers’ expectations. • Aggressively and proactively provide a high level of customer support to all accounts. Requirements • Bachelor s degree in Engineering Business Administration or related courses. • Relevant professional certificalion is also preferred • Mastes degree (MBA) will be considered as added advantage. • Must have minimum of 3 years relevant experience • Relevant work experience in Telecommunication industry will be an advantage • Sales-oriented person is a plus Core Competence • Good leadership and management skills. • Must have the aptitude to build and sustain strong relationships Withcustomers. • Experience working in a high-paced telecommunications environment • Strong explanation and resolution skills. • Energetic, team player with a positive outlook • Ability to work independently with confidence to make quick logical business decisions • Excellent attention todetail,time management and organizational skills • Continuous improvement skills Primary Work Location: Abuja Application All applications must be sent via email to the outlined email address and must be received not later than 8th June 2010.
JOB REFERENCE: CRM 10 POSITION: CUSTOMER RELATIONS MANAGER DEPARTMENT: MARKETING JOB DETAILS: THE JOB: Responsible for building and sustaining long lasting relationships with customers, handling customer complaints, training and managing of customer service team members and ensuring that customer service standards are met. Participate in planning and execution of customer events. Ensure that detailed and structured processes in handling customers are delivered.
Baker Hughes provides the worldwide oil and natural gas industry products and services for drilling, formation evaluation, completion and production. Baker Hughes is recruiting for Customer Service Supervisor to join their operations in Port Harcourt. Requirement / Duties Supervises small staff responsible for supporting key customer accounts. Writes procedures and assists in establishment of department policies. Assists with problem resolution. Participates in training of customerservice personnel. Handles special projects, as assigned. Ability to resolve most complex problems with minimal assistance or supervision. Proficient in order entry software. Thorough knowledge ofprinciples, concepts, theories and practices of field. Excellent communication skills. Bachelor’s Degree or equivalent.
MTN Nigeria, Nigeria leading telecom service provider is recruiting for the position of Customer and Competitor Knowledge Analyst Job Title: CUSTOMER AND COMPETITOR KNOWLEDGE ANALYST Department:Marketing and Strategy Location: Lagos
Global Apex Logistics is one of the fastest growing logistics companies in Nigeria providing end-to-end logistics solutions and total supply-chain management. We urgently require personnel to fill in the following: Customer Relations Officers THE POSITION: CUSTOMER RELATIONS OFFICERS THE JOB • Develops and maintain cordial relationship with service providers within assigned territory and ensure the company receives the best possible prices and services from them. • Liaise with clients to gain an understanding of their requirements and give feedback on the statues of their job Reporting Line: General Manager REQUIREMENTS • A university degree • 1-2 years working experience in a related field. How to Apply Qualified and interested applicants should send CV to: Head of Human Resources P.O. Box 13676 Ikeja, Lagos. Or by e-mail to: hr@globalapex.com Deadline: 21st May 2010
Baker Hughes offers products and services that are applied below the surface in oil and gas wells. We serve the global petroleum industry. We operate in oilfields in the USA and Canada, the Gulf of Mexico, Latin America, the North Sea, Russia, West Africa, the Middle East and the Asia Pacific region Baker Hughes is recruiting for the position of SUPV Customer Service II in Nigeria. Posting Title: SUPV CUSTOMER SERVICE II Requisition ID: 30432 Location: PORT HARCOURT, NG Job Status: Full-time Requirements - Supervises small staff responsible for supporting key customer accounts. - Writes procedures and assists in establishment of department policies. - Assists with problem resolution. Participates in training of customerservice personnel. - Handles special projects, as assigned.Ability to resolve most complex problems with minimal assistance or
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